Mindful solutions for complex systems
Mindful Medlab provides quality management consultancy for medical laboratories, with expertise in ISO 15189 compliance and UKAS assessments. We support both paper-based and digital quality management systems (QMSs), offering guidance on data management and acting as system administrators for the most widely used QMS software packages. Our goal is to keep your systems running smoothly while monitoring key performance indicators (KPIs) to ensure ongoing compliance and improvement.
Are your systems holding you back?
- Do they feel clunky, with lots of effort but little benefit?
- Are complaints or nonconformities piling up without real improvement?
- Do “human error” issues keep recurring, leaving you unsure how to reduce mistakes and improve staff engagement?
- Do you have QMS software but lack the time or expertise to manage it effectively?
At Mindful Medlab, we can help. We’ll review your systems, strip away ineffective admin, and add real value to your services. An experienced auditor can carry out a vertical audit or a mock ISO 15189 assessment, measuring against both the standard and your own procedures, so you gain clear, actionable insights for improvement.
How Mindful Medlab can help:
ISO15189 compliance
We provide end-to-end support for medical laboratory quality management systems. From developing essential QMS templates to refining existing systems, we ensure your processes align seamlessly with ISO 15189 standards. We also offer expert guidance for UKAS assessments- helping your QMS feel structured, efficient and in flow.
QMS software administration
We offer support at every stage of your QMS software journey- from comparing and selecting the right system to implementation, ongoing administration and optimisation. Our services include guidance on setting meaningful indicators, monitoring performance, and ensuring your system runs smoothly and effectively.
CPD and training
We provide tailored training for medical laboratory staff to build quality management skills and confidence. From workshops and competence assessments to bespoke CPD programmes, our sessions are designed around your needs, specialising in human factors and effective assurance including using and understanding Levey-Jennings charts.
Medical Laboratory Quality
Experienced biomedical scientist, quality manager and system administrator support to design, implement and maintain effective systems- empowering your staff to work confidently and competently.
Mindful Medlab 