Consultancy
Our consultancy service for medical laboratories provides tailored solutions to enhance operational efficiency, regulatory compliance and ensure the quality of reported results. We support labs in achieving accreditation, optimising workflows and implementing quality management systems that align with international best practices. Our team of experts offers guidance on audit, staff training and competence, process validation and verification, risk management and data management to ensure reliable results and improved patient care. Whether you are establishing a new laboratory or upgrading existing facilities, our consultancy delivers strategic insights and practical support to drive sustainable growth and excellence in laboratory services.
Management
Our management service for medical laboratories provides end-to-end oversight of operations, ensuring that quality system administration and performance monitoring are seamlessly integrated into daily practice. We implement and maintain quality management systems that comply with international standards such as ISO15189, while establishing clear key performance indicators (KPIs) such as turnaround times, error rates, test accuracy and client satisfaction. By tracking and analysing these metrics, we help laboratories identify strengths, address inefficiencies and drive continuous improvement. Our approach combines strategic planning, staff training, compliance management and process optimisation to deliver reliable outcomes, regulatory readiness and sustainable growth in laboratory services.
Training
Our training and Continuing Professional Development (CPD) service for medical laboratories is designed to enhance staff competence, foster professional growth and ensure alignment with evolving industry standards. We deliver tailored programs covering areas such as health, safety and risk management, human factors, quality management, accreditation requirements and data interpretation and management. Our CPD activities are structured to meet regulatory and accreditation criteria, enabling laboratory professionals to maintain certification while continuously improving their knowledge and skills. By combining theoretical learning with practical workshops, case studies, and performance assessments, we empower laboratory teams to achieve higher levels of accuracy, efficiency and confidence in their daily practice. We also offer mentorship for trainee and experienced biomedical scientists and quality managers.
Support
Our support services for medical laboratories are designed to strengthen compliance, accuracy, and overall quality through comprehensive assistance in audits, nonconformity management and QMS administration. We provide expert guidance in preparing for and undergoing internal and external audits, ensuring laboratories meet accreditation and regulatory standards with confidence. Our team assists in identifying, documenting and resolving nonconformities, turning findings into opportunities for improvement and risk reduction. In addition, we support the full administration of QMS processes, from policy development and document control to corrective actions and identifying trends, helping laboratories maintain consistency, reliability and continual improvement across all operations.
Mindful review of existing systems
We offer a mindful review of existing systems for medical laboratories, focusing on a thorough yet practical evaluation of current processes, workflows, and quality practices. Our approach identifies strengths, gaps and opportunities for improvement while ensuring alignment with regulatory standards and best practices. By carefully analysing performance data, compliance records and staff feedback, we provide actionable insights that enhance efficiency, accuracy, and patient safety without disrupting ongoing operations. This can be a single review and report or ongoing support. Contact us to discuss your requirements.
Mindful Medlab 